I thought this a reputable company, but now that I see to post a review I understand that is NOT the case!
What a lowlife company this is. I placed an order on 3-21, and they offered a pillow with two color choices - both show available.I completed my order and have printed the confirmation.
Good thing I cut/pasted a screen-print showing the color and such ordered. They shipped the other color, and then blamed me. Customer service was A JOKE (thanks Kevin for NOTHING), sent me an email confirmation that I never received, showing alternate order info, and Kevin would avoid direct questions and help.
You folks allowed me to order what I needed and switched to what you had - bottom line!I WILL NEVER ORDER FROM THEM AGAIN, AND WILL TELL EVERYONE I KNOW!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
What I disliked
- Customer service
- Return policy due to seller error
- Attitude of retarded customer care
- Slow shipment
- Reason of review:
- poor cust service, bait and switch, wait time and online chat
- Preferred solution:
- the product i ordered. if not, then a significant reduction in price
- Monetary loss:
- Product or service
- Pillow Perfect Loveseat Cushion
- Review category
- Furniture and Decor
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