Overstock
Reviews and Complaints

I spoke with a customer rep. She instructed me to take pictures of the wrong color of seating and defective chair cover which came with the 2 chairs ordered and send them.

Which I immediately did. I have received no communication from Overstock. I asked for a refund or the right color of covers ordered. This is all I want.

This should have been handled within minutes. Overstock, in my estimation is not a good company when resolving a problem of their own making.

Para mi no sirve porque nunca contesta a mi llamada

Y no me enviaron código de mi compra y ya lo cobraron

I have not gotten my order and I cant get anyone to help me with it. Has it been shipped or whats going on with it??

Cant get any assistance

Tried Chat & they wanted to charge a fee to determine where my order is located

Call Customer service and pushed to this

I still haven't heard anything on my order. So I don't know what is going on. I believe they should get in touch with me about my order

Online shows delivered but item isn't here. Unable to get a hold of anyone from customer support.

Charged my account. I'm going to get my bank to help me dispute this. What else is there to day.

A really bad experience. Annoying that I have to have a 100 letters just so I can post this review!!!...!

Where is my order? I ordered a table and two chairs.

Where is my order?

I paid $153. I wanna know where my chair and tables are what kind of business do you do you never answer the phone

Absolute Worst...how do they stay in business???

After staying on the phone for 1.5 hours they could not correct an order from going out to an incorrect previous address that unfortunately, autofilled when I pushed: CONFIRM. Reimbursement will take two business days.

I personally think a 1 rating is too much. Terrible company.

I ordered 2 counter height stools for my kitchen, when they came they were the wrong size( table height) and one of the cushions seats had a divit in it. Went online to try and start a return, no one to this day has emailed me back and I had ordered and received them at the end of May. Called the company 20 times! No one answers the phone!

Staying on the line for " next customer service representative" for 45 minutes!

No one takes the call!!! Would never, ever order anything from this company again!!!

No one told me they went out of business and my account was closed in 2023, no statements but still owning , how did that happen if my account was closed?never got any statements in mail

I purchased an overpriced rug for $266.00. I tried to get them to price match, as Amazon had the exact rug for $191.00.

Overstock didn't try to resolve my concerns or issues. It's really troubling to think that the company doesn't value loyal customers. I will never spend another dime with them, nor recommend them for anything.

It's horrible, plus I would have to pay to ship this monster back to them. Shaking my head.

They lied, said they would match the price, now they say they can't. I'm stuck with this rug for $266.00 when Amazon has the same product for $191.00 - a ripoff.

The customer service is bad, but that's okay. They will never get my business again and I don't recommend doing business with a company that goes back on their word!

I purchased a rug for 266.00 and Amazon has the same identical rug for 192.00 first customers service tells me they can match the price at 9 am . Then send an email after 3:30 pm stating they cant.

Horrible customer service.

I dont recommend anyone shopping with this company! I have to send this rug back and pay for shipping horrible!!!

I did not get an answer when I was going to get my table they hung up on me. I called back and all it is is a recording. What happened to the real person to talk artificial intelligence is in the greatest when youre checking on an order, Im very dissatisfied if I dont hear from them within 24 hours, I will put a complaint in thank you.