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Contact Overstock Customer Service

How to Reach a Person at Overstock

Verified Contact Information

Toll-Free Number:

  • 1-800-843-2446
Call customer service
Send Message

Customer Service:

  • 1-833-895-1554

General Info:

  • 1-385-257-9241
    SMS

Headquarters:

  • 1-801-947-3100

Legal:

  • 1-801-559-3816
    Privacy Inquiries

Overstock Emails:

Legal
Privacy Inquiries
customercare@overstock.com

Overstock Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Overstock Phone Number
1 (800) 843-2446
Average Hold Time
00:05:26
Average Calls duration
7 minutes
Most Popular Overstock Email Address
customercare@overstock.com
Overstock Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Overstock?

Most Popular Number:

(800) 843-2446
Total calls: 1 646 Issues resolved: 102 Last call: Apr 6, 2026

Overstock customer service phone number is 1-833-895-1554. Contact Overstock customer care via phone to speak to a company representative in person and address your inquiries about available products (jewelry, home improvement, clothing, rugs etc) and new arrivals, get updates on discounts and special offers, request a return or exchange, or change the delivery address. The longest wait times are usually on Monday, so it’s better to avoid calling the company on this day.

If you don’t have time to call, sending an email is a good alternative. Overstock email for reaching out to the customer service department is customercare@overstock.com. Please allow the team 3-4 business days to address your email request.
If you seek to contact the legal department, drop an email at dpo@overstock.com. If you are an active social media user, message Overstock on Instagram, Facebook, Twitter, or YouTube.

The company is headquartered in Utah. Overstock address for the main office is 799 West Coliseum Way, Midvale, Utah 84047, United States. To get in touch with the support team via regular mail, to send documents or inquiries and requests, send your correspondence directly to the HQ.

Overstock support phone line operates Monday through Friday from 9 am to 9 pm EST. On Saturday and Sunday, the line is available from 9 am to 8 pm EST. The operation hours can change during the holiday season. To get more information on holiday exceptions, please contact the customer care team.

Overstock website doesn’t have a live chat or online inquiry form. However, customers can use a virtual chatbot to find answers to the most popular questions. To use the chatbot, go to the “Contact Customer Care” page and click the chat button in the lower right corner of the page. Then, follow the tips given.

PissedConsumer Club

Contact Information

Overstock Website:

Overstock Help Center:

Corporate Office Address:

Overstock.com
799 West Coliseum Way
Midvale, Utah 84047
United States

Other Info (opening hours):

Hours:

Monday-Friday: 9:00am - 9:00pm EST

Saturday-Sunday: 9:00am - 8:00pm EST

More contact details

Summary of Overstock Customer Service Calls

2K TOTAL
CALLS
06:41 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Overstock?

Shipping and Delivery Question:

  • “Where is my order”
  • “Determine if my order was shipped and get tracking information.”
  • “Never received a package that I paid way too much money for ordering from your company regrettably I should have gone with sharper image because you claim the package was delivered days ago and I never got it. I’m upset it was overpriced.Never agai”

Request for Information Question:

  • “I want a live person to talk to about my order”
  • “Update payment info”
  • “I had place a order they ain't give me confirmation number”

Return/ Replace Question:

  • “Return”
  • “Return went awry”
  • “Returns issues”

Product/ Service Question:

  • “I want to buy a buy a pool cute case three sticks”
  • “Received damaged item”
  • “Never got my product over 2 months”

Payments and Charges Question:

  • “They took my money and they ain't guve me my confmation number”
  • “Fraudulent orders”
  • “Want to pay my bill”

Activation/ Cancellation Question:

  • “Follow up on cancellation order #1047”
  • “Why was my order cancelled?”
  • “To cancel my order”

Account Question:

  • “Verify mailing address on order”
  • “Verify order”
  • “No one told me they went out of business and my account was closed in 2023, no statements but still owning , how did that happen if my account was closed?5”

Refund Question:

  • “Refund”
  • “Refund never completed.”
  • “Want a refund”

Cards Question:

  • “Gift card”
  • “I have to pay my overstock card and don't have my bill I always pay over phone”
  • “Stolen card”

Staff Question:

  • “Customer service”
  • “Service plan 3 yr.”
  • “Extremely poor customer service”

Website/ Application Question:

  • “Website will not let me sign in”
  • “I'm trying to order men's fragrance. Having trouble with your website I.”
  • “Application”

Employment Question:

  • “Job”
  • “Pay off amount with statement receipt”
  • “Pay off amount”

Other Question:

  • “Certification on diamond bracelet”
  • “Certification documents for diamond bracelet”
  • “Sent wrong color fro my order”

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