Overstock Contact Information

Toll-Free Number:

  • (800) 843-2446
  • (800) 843-2446
  • (801) 947-3100

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Currently you can call only US numbers.

Headquarters Address:

Overstock.com
6350 South 3000 East
Salt Lake City, Utah 84121
USA

Other Info:

Phone Hours of Operation:

Monday-Friday:
6:00 AM-11:00 PM MST

Saturday-Sunday:
6:00 AM-8:00 PM MST

Social Networks:

Summary of Overstock Customer Service Calls

45 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
04:11 AVG CALL DURATION
27% ISSUES RESOLVED

Customers Contact Overstock to Ask about:

Return/ Replace:

  • “To return a item”
  • “I wasn’t returned”
  • “Return an item bought on walmart.com that is from overstock”

Payments and Charges:

  • “I have not received my bill”
  • “Cant get my discount”
  • “Payment issue”

Shipping and Delivery:

  • “Wrong address delivery”
  • “I received the wrong item that I was replacing”

Activation/ Cancellation:

  • “Cancel order”

Other:

  • “Missing package”
  • “Product defect”
  • “I have never purchased a computer or anything online so I'm so skeptical I wanted to speak to someone that can help me with the process”

Overstock Rating Stats

1.8 out of 5 stars
based on 42 reviews
See all 106 reviews reviews

Rating stats

  1. 23 reviews
  2. 7 reviews
  3. 10 reviews
  4. 2 reviews
  5. 0 reviews

Rating trend

About Overstock

Top 5 Overstock Services

Shipping Service, Customer Care

Top 5 Overstock Products

Website, Account

Top 5 Likes about Overstock

Unbelievable in 2 weeks 2 different orders and both are wrong, Idea of purchasing from them

Top 5 Dislikes about Overstock

Customer service, Website, Customer service does not try to help the customer, Customer service and delivery, Slow shipment

Summary

Overstock is a public company founded in 1997 under the name D2: Discounts Direct and later in 1999 it was renamed in Overstock. Overstock.com is an on-line retailer. The tagline of the company is: "Your online outlet!" The company is headquartered in Cottonwood Heights, Utah. This on-line E-commerce marketplace offers a wide range of different products. Overstock.com completed the public offering of its shares in 2002 but disappointed its shareholders with 6% decrease in sales. Besides Overstock direct retail sales, the company has also offered a raw of on-line auctions on the Internet sites since 2002.

Overstock reviews and complaints

Overstock is ranked 386 out of 4229 in E-commerce category

Payment Methods

VISA

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Overstock Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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