Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

I recently made a purchase on their website. The pages prior to going to the actual product's page all list the item as having an MSRP of $90 with a about a $66 discount.

This is misleading, because the pants retail for about $30. Only after the customer goes to the product link does it reflect the MSRP at $30 with an actual discount of about $5. I have screen prints of how they advertised the product.

This is probably the 2nd time I have needed to file a complaint against this company in the last couple of years for this type of problem. Previously, they listed conflicting material on sheets.

The links showed a superior material, as well as the listing on the header, but when and if the customer actually read the item description further down on the page did it list the true material contents.

Business behavior like this leads customers to make inaccurate decisions when purchasing products. I have also reported them to the BBB, the FTC, and the Utah attorney general.

Product or Service Mentioned: Overstock Website.

Reason of review: Pricing issue.

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